Privacy Policy
Use and Disclosure of Your Personal Data and Data Protection
Personal Data
Personal information used to process requests for tour reservations or contact inquiries is strictly confidential and will not be shared with third-party service providers. This data is also used to compile statistics and conduct promotional and/or marketing activities. The user has the right to access, object to, delete, and correct information concerning them, in accordance with the provisions of the French Data Protection Act of January 6, 1978, as amended by Law No. 2004-801 of August 6, 2004, which they may exercise by contacting the administrative department.
OPTIKAN, a Simplified Joint-Stock Company (SAS), registered under number 898 335 229 in the Bordeaux Trade and Companies Register (RCS), with intra-Community VAT number FR88898335229, whose registered office is located at 17 rue du Commandant Charcot, 33290 Blanquefort.
Tel: +33 (0)6 98 74 85 35 – email: contact@optikan.com
Cookies
We use the following cookies:
Google Analytics: This cookie is necessary for Google Analytics to function; Google Analytics is a website audience analytics service provided by Google. This software measures data related to website users, such as the number of visitors to the website or how the site www.optikan.com is used. We use this information to improve the website’s performance. The stored data is anonymous and does not contain any personal details.
Google Tag Manager: This cookie allows us to manage tags (such as JavaScript tracking and marketing optimization tags) on the site, as well as add and update AdWords, Google Analytics, Floodlight, and non-Google tags.
Data related to www.optikan.com is transmitted to Google and stored under Google’s responsibility.
If you do not want us to install cookies on your computer, you can disable cookies in your browser.
You will find all the information you need to disable cookies for each of the following browsers:
Chrome:
https://support.google.com/chrome/answer/95647?hl=fr&ref_topic=14666
Edge:
https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox:
https://support.mozilla.org/fr/kb/protection-renforcee-contre-pistage-firefox-ordinateur
Opera:
https://help.opera.com/en/latest/web-preferences/#cookies
Safari:
https://support.apple.com/fr-fr/HT201265
For any other web browser, you can find information on how to disable cookies by consulting the help or support section.
Data Retention Periods
Data collected via the contact/visit booking sections may be retained for up to 5 years after receipt if it is of potential interest in the longer term.
Data collected when you subscribe to the Newsletter will be retained until you withdraw your consent regarding the transmission of this data. A link is included in each Newsletter for this purpose.
Who can access your data?
Only authorized personnel who are essential to the proper processing of your data may access it.
OPTIKAN will never sell your data. Any disclosure of your data to a third party will only occur with your consent.
How can you exercise your rights?
When you agree to provide us with your data, you have the right to access, correct, object to, and delete said data.
In accordance with the GDPR, you have the right to access your personal data, the right to rectify and erase such data, the right to restrict the processing of such data, the right to data portability, and the right to object to its processing.
You may exercise these rights by sending your request via email to the following address: support@optikan.com